At Caliber Home Loans I was the Lead Product Designer for the Fees project, where I created a revolutionary reusable component to unify fee management across both legacy and new mortgage systems. The component was architected to be pulled at runtime in either system, making fees data a single source of truth that teams could trust. Based on research with loan officers, I identified inefficiencies and designed workflows that reduced manual errors and streamlined daily processes.

Fees project redesign in the new design system

Chris Freitag

With a career spanning web design, information architecture, user research, and design leadership, I’ve spent decades shaping thoughtful digital experiences. My focus is on clarity, usability, and meaningful collaboration.

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Manager, Product Design

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Advisory UX Designer